INTERPRETATION Technology & Tools
ADVANCED INFRASTRUCTURE.
INDUSTRY-LEADING TECHNOLOGY.
FULLY SECURED.
Regionally Distributed
Contact Centers strategically located to protect against outages
Contact Centers strategically located to protect against outages
Onsite Redundancy
Backup power provided by UPS and diesel generators
Backup power provided by UPS and diesel generators
Dual-Factor Authentication
All facilities require key fob and secure PIN for access
All facilities require key fob and secure PIN for access
Geographically Diverse
Data Centers tactically distributed to prevent interruptions
Data Centers tactically distributed to prevent interruptions
Multi-Channel Platform
Fully integrated voice, video, chat, email, and SMS
Fully integrated voice, video, chat, email, and SMS
Multi-Layered Security
Next generation firewalls, endpoint protection, IPS/IDS, and community threat prevention
Next generation firewalls, endpoint protection, IPS/IDS, and community threat prevention
Carrier Class Equipment
Designed to provide 99.999% uptime and failure convergence of less than 50ms
Designed to provide 99.999% uptime and failure convergence of less than 50ms
Real-time Analytics
Portal allows for transparency of service dashboards and usage statics
Portal allows for transparency of service dashboards and usage statics