Secure, Compliant, and Citizen-Centric Communication

From local agencies to federal programs, government services depend on clear, accessible communication. TransPerfect Connect delivers secure, multilingual contact center solutions that connect citizens to vital services and ensure strict compliance and confidentiality.

Why Agencies Trust Us

 
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Data Security at the Highest Level

Compliant with PCI DSS, HIPAA, and other critical standards.

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Proven Disaster Recovery & Continuity

Ensures uninterrupted service during crises or surges in demand.

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Scalable Staffing for Seasonal or Emergency Needs

Rapid onboarding to meet fluctuating workloads.

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How We Support Government Programs

  • Benefit enrollment & eligibility verification
  • Public health information & crisis response lines
  • Licensing, permits & application assistance
  • Voter registration & election helplines
  • Fraud reporting & compliance monitoring

Proven Results

 

98% first-contact resolution in high-volume programs

Trusted by agencies serving millions of citizens annually

Average partnership tenure of 8+ years with government clients

We Bridge the Gap Between Citizens and the Services They Depend On.

Engage with our experts to discuss how TransPerfect Connect can transform your communications.

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