Compassionate, Compliant, and Connected Patient Support
Enhance efficiency and improve members' experiences with TransPerfect Connect—where every interaction is grounded in care.
People-First Service
In healthcare, every second counts and every interaction can impact outcomes. TransPerfect Connect delivers HIPAA-compliant, patient-first contact center solutions that ensure accurate communication, reduce operational costs, and enhance the patient experience. Whether you’re serving patients, providers, or payers, we help you scale with confidence.
Why Leading Healthcare Providers Partner with Us
All staff undergo stringent background checks, educational verification, and continuous training for proven expertise.
Built-in security and data protection to safeguard PHI and maintain patient trust.
Ongoing monitoring to ensure accuracy, empathy, and compliance in every interaction.
Expand and contract the team to accommodate your program's growth or seasonal demands.
How We Support Healthcare Organizations
- Patient scheduling, reminders, and follow-ups
- Benefits verification and insurance inquiries
- Claims resolution and payment support
- Telehealth platform navigation and tech troubleshooting
- Prescription and pharmacy coordination
Proven Impact
97% CSAT scores across healthcare programs
Reduced no-show rates by up to 35%
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Your Patients Deserve More Than Just Service. They Deserve Care.
